The following payment methods are currently supported by Fool VPN: PayPal, Google Pay, In App Purchase (for iOS devices only), OVO, DANA, ATM and Bitcoin. We are working to support more payment channels recently.
Dont worry, your account is absolutely safe. This is mostly costed by the latency for different payment channels. In most cases, you can see the update after you refresh your account by restarting your app. If you keep seeing your account unchanged, just contact our customer support team and we will help you to fix.
There is no hidden charge in any of your purchase inside Fool VPN. Your security is our priority, we will not make any hidden charge inside our products.
Just provide the customer support team with your payment id, account number and email address, we will provide the receipt to you via email within 1 working day.
Your subscription can be canceled at any time following the steps below:
In App Purchase Subscription (iOS): Open the Settings app and refer to this instruction to cancel your subscriptions: Click here
Google Pay: Follow this instruction to cancel your subscriptions: Click here
For In-App Purchase and Google Pay: According to the agreements, you can get refund by contacting the App Store or Google Pay. We cannot issue refund to use without the permission from them.
For other payment methods: Customers who purchase the Yearly Packages can be fully refunded within 45 days by contacting our customer support team.
You can either reactivate within your Google Pay or In-App Purchase settings or by click the packages you wish to buy.
Upon you opened our app in Android and iOS devices, you will automatically create and use a Guest Account. You can create an account with email and password from our desktop apps on Windows and MacOS. You can also do this by making a purchase from our official website: https://foolvpn.com
Your payments in either guest account and email account are all supported.
No worry, your security is our priority. Just send your account info as detailed as possible along with the payment screenshots and the contact email address if appliable to us. We will contact you and help you retrieve your account within one business day.
Find password: In the login page, click the find password link and follow the instructions.
Find account: Just send your account info as detailed as possible along with the payment screenshots and the contact email address if appliable to us. We will contact you and help you retrieve your account within one business day.
Yes! However, we will need some security check before change your accounts email address or mobile number linked to your account. Just your account info along with the payment screenshots and the contact email address if appliable to us. We will contact you within one business day.
An Internet Protocol address (IP address) is a numerical label assigned to each device connected to a computer network that uses the Internet Protocol for communication. An IP address serves two main functions: host or network interface identification and location addressing.
The VPN Protocol can help you encrypt the data and hide your IP address automatically so the government cannot read your content easily. However, most VPN providers use typically VPN Protocols that are widely used around the world. Some government may have their secret method to detect these Protocols, which may cause extra danger for data detection.
The Fool VPN uses our own VPN Protocol, which is highly efficient for your data transmission and security. We will continue to provide the best service with high tech.
This is very easy! Just use Fool VPN!
The VPN Protocol can help you encrypt the data and hide your IP address automatically so the government cannot read your content easily. However, most VPN providers use typically VPN Protocols that are widely used around the world. Some government may have their secret method to detect these Protocols, which may cause extra danger for data detection.
The Fool VPN uses our own VPN Protocol, which is highly efficient for your data transmission and security. We will continue to provide the best service with high tech.
Fool VPN can help you manage your IP Address easily. By simply clicking the VPN server location, you will be switched to that IP in seconds! In addition, all the data between you and the VPN server is automatically encrypted by Fool VPN, which means, even your local ISP (Internet Service Provider) cannot see the content of your data.
Your payment records are 100% securely stored by Fool VPN and the payment channel provider (such as Google or Apple) only. Your info is securely encrypted and we will not leak your payment info to any third-party.
Absolutely! Your privacy is our priority, the email address you provided is under highly secured stored and we will not leak it to any third-party.
The Redeem Code is highly anonymous. Users can only see the redeem codes presented to them and cannot know who use the redeem codes if they are used by anyone other than the owner user. For example, if you used a redeem code that your friend send to you as a gift, your friend will only recognized that the code is used any an account other than his or her own, but cannot know information like your email address.
Refer to Fool VPN Privacy Agreement for details: https://foolvpn.com/index/privacy
No, your network data is 100% secured. Fool VPN will not save any of your personal network data. Actually, the Fool VPN Team is always trying best to protecting your network security. With the patented VPN Protocols, Fool VPN guarantees your data is untouched and the data between your device and Fool VPN servers will not be injected.
For more privacy information, please refer to Fool VPN Privacy Agreement: https://foolvpn.com/index/privacy
Fool VPN will not save any of your personal network data and there is no need for you to manually clear any visiting data from Fool VPN. Actually, the Fool VPN Team is always trying best to protecting your network security. With the patented VPN Protocols, Fool VPN guarantees your data is untouched and the data between your device and Fool VPN servers will not be injected.
For more privacy information, please refer to Fool VPN Privacy Agreement: https://foolvpn.com/index/privacy
VPN is short for Virtual Private Network. It can be considered as a technique for establishing a private network channel between the user and the destination server.
The destination server here is to send or receive user network data packets to the referred website owner's servers like Google and Facebook.
With secured VPN channels, web service providers will only know that they are communicating with the IP address of the VPN destination server rather than the actual user's IP Address. In addition, the government and the user's local telecommunication service provider cannot know what websites the VPN user has visited.
This is why a VPN user can access restricted content using a VPN and why a secure VPN can keep you safe and anonymous under censorship.
You may see many VPN providers claim they support protocols like Open VPN and IKEv2. These VPN protocols are open sourced and can be easily used by any developers. However, being open sourced and widely used means the governments can also analyze the source code easily and detect whether your network data are sending in form of these protocols.
Fool VPN, instead of using open sourced VPN Protocols, is empowered by our own, patented VPN Protocol, which is called SPX by our develop team. The protocol is totally developed by our team, which makes the Fool VPN is maybe the most secured and fast VPN ever in the world. We spent almost 3 years in developing the most advanced network technic in order to provide this product to the public.
You can keep 1 device login in each platform. For example, you can keep your login state in to following devices at the same time:
1 Android + 1 iOS + 1 Windows + 1 Mac
You can use our Android version on Android TV, supports for other platforms will be coming soon.
The use on router is currently unsupported. However, we will introduce our own Fool Router to you soon. Just following our Facebook page, you will see posts once our routers are ready for sale.
The Linux version will be published soon.
From our Home Page: https://foolvpn.com
For mobile device, search Fool VPN in App Store, Google Play or APK Pure and install.